Monday, 17 July 2017

Indian Railway Women Helpline Toll free Number India

Indian Railway Women Helpline Toll free Number India

North Central Railway has set up a helpline for its women passengers in a bid to enhance passenger security and prevent crimes against women on trains and railway stations under its charge.

The helpline number is 1800—180—5315 with those accessing it via mobile phones required to add a ‘0’ before the number, according to a release.

Indian Railway Women Helpline Toll free Number India


There has been an increase in the number of reported cases of harassment of women/girls in the running trains, which is also partly because more and more victims are coming forward to report such incidents and the police is also proactively registering such cases. 24X7 Railway Security Helpline 1800-111-322, Escorting by Railway Police Force, Electronic Surveillance using CCTV cameras are some efforts taken by the government to deal with harrassment of women in trains.

Indian Railways launched a toll free Security Helpline Number 182

This security helpline system has been launched by Indian Railways through security controls of Railway Protection Force (RPF) for providing round the clock security related assistance to the passengers all over the country, and will particularly provide safety cover for women in distress.

The new security helpline number 182 has been made operational o­n all Divisions over South Central Railway, wherein users of all service providers (landline and mobile users) can call o­n this toll free number which will automatically reach the concerned Divisional Control Office depending upon the location of the user/complainant.

Indian Railway Women Helpline Toll free Number India


The facility will provide speedy assistance to the passengers in the event of theft, pick pocketing, left behind luggage, harassment of lady passengers, unauthorised persons travelling in ladies coaches and coaches meant for differently abled rail passengers. The complaints received o­n RPF security helpline are forwarded to the concerned RPF Post, GRP (Govt. Railway Police) Post or train escort party for necessary action.


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